Customizing Microsoft Dynamics 365 Customer Engagement (CRM) Section 1 - Intro to Customizing Dynamics 365 CE Chapter 1 – Intro to Customization in Dynamics 365 CRM. Chapter 2 – Understanding Solution Concept Section 2 - Customizing Entities and Forms Chapter 3 – Understanding Dynamics 365 CRM Entity Model Chapter 4 – Customizing Dynamics CRM Entities Chapter 5 – Customizing Entity Forms Chapter 6 – Customizing Entity Form Components Section 3 - Customizing Entity Components Chapter 7 – Customizing Entity Attributes Chapter 8 – Customizing Entity Views and Charts Chapter 9 – Customizing Entity Relationships Chapter 10 – Implementing Business Rules Section 4 - Dynamics 365 CE Automation using Processes Chapter 11 – Understanding Processes in Dynamics 365 CE Chapter 12 – Implementing Workflows Chapter 13 – Dialogs for Interactive Process Chapter 14 – Implementing Business Process Flows Chapter 15 – Custom Entities using Actions Customizing Microsoft Dynamics 365 Customer Engagement (CRM) Back to Course This content is protected, please login and enroll course to view this content! Chapter 2 – Understanding Solution Concept Leave your thought here Cancel replyYour email address will not be published. Required fields are marked * Save my name, email, and website in this browser for the next time I comment.