Dynamics 365 Customer Engagement ( CRM) Advanced Developer Course

Dynamics 365 Customer Engagement ( CRM) Advanced Developer Course

Dynamics 365 Customer Engagement ( CRM) Advanced Developer Course


Dynamics 365 Customer Engagement Advanced Developer Course

Course Intro

This video course is for dynamics 365 developers and architects who like to brush up their development skills on Dynamics 365 Customer Engagement. It covers advanced development topics such as Plugin development, custom workflows, Integration, Web API integration etc.

What you will learn

  • Extending Dynamics 365 CE
  • Understanding D365 Web services
  • Web Resources
  • Plugin development
  • Pre-entity and post entity image plugins
  • Secure and Un-secure configuration in plugins
  • Custom workflow activities
  • JScript for form customization
  • Web API for Dynamics 365 CE
  • QueryExpression and FetchXML
  • Integration with .Net application
  • Report development

Target Audience

Anyone who want to become a Dynamics 365 Customer Engagement (CE) developer can attend this this course:

  • Pre-sales consultant
  • Functional consultant
  • CRM Developer working on a previous version
  • CRM System administrator
  • A .NET developer who is looking for a job change.
  • CRM Architect

Basic Requirements

But these are the basic requirements to learn Dynamics 365 Customer Engagement (CE) Functional Consultant course are:

  • A PC and a good internet connection
  • Understanding of Dynamics 365 CE development concepts 
  • Programming knowledge on C# and JavaScript
  • Knowledge on Dynamics 365 CE customization concepts.

Course Description

This course on Dynamics 365 Customer Engagement (CRM) is for technical consultants and developers to polish their development skills. The course focusing more on advanced development topics such as customizing Dynamics 365 customer engagement application using and code and script, customizing sitemap and ribbons, query data from the system, integrate with 3rd party applications.

This course, Advanced developer training on Dynamics 365 Customer Engagement discussed the advanced topics on the technology. This course will walk you through the architecture of Dynamics 365 CRM, how to use web resources, developing JavaScript for CRM form, Developing Plugins and custom workflow activities and many other developer topics.

If you are just starting with Dynamics 365 Customer Engagement (CRM) afresh we would recommend you to start with other beginner courses of ours on Dynamics 365 CRM such as Functional + Developer Training, Functional Consultant etc before attending this course.

The complete course is delivered online as on-demand – delivered as private YouTube links which you can watch any number of time at any time of your choice. The course gives lifelong access. We regularly update the course contents and you will be able to watch the updated contents.

Course Contents 

  • Section 1 – Intro to Extending Dynamics 365 CE
  • Section 2 – Form Scripting using Jscript
  • Section 3 – Develop Plug-in and Custom workflow activities
  • Section 4 – Querying Dynamics 365 Data
  • Section 5 – Integrate Dynamics 365 CE with other apps
  • Section 6 – Customizing Dynamics 365 CE Ribbons and Sitemap
  • Section 7- Reporting in Dynamics 365 CE

Once you finish the course you will be able to:

  • Customize Dynamics 365 CE using advanced techniques 
  • Supported Vs Unsupported customization
  • Utilize Dynamics 365 CRM V9.0 SDK and its usage
  • Using Dynamics 365 Web resources, Web Services
  • Customizing Dynamics 365 CRM forms using JScript
  • Develop plugins using C#.NET
  • Deploy and Debug Plugin code with Dynamics 365 application
  • Implement Plug-ins and custom workflows
  • Implement form customization using Javascript
  • Advanced Plugin concepts
  • Develop Custom workflow activities
  • Query Dynamics 365 Data – QueryExpression and FetchXML
  • Integrate Dynamics 365 with .NET applications
  • Web API with Dynamics 365
  • Reporting with Dynamics 365 – SQL and FetchXML reports


User Avatar
Firoz Muhammed
MCT, Dynamics 365 Architect
Firoz Muhammed is the author of this course, he has more than 11 years of experience in the IT industry. He is a Microsoft Certified Trainer (MCT) and Dynamics 365 Customer Engagement Architect and Corporate Trainer. He has been doing consulting at Magnifez Technologies and providing corporate training. He carries experience in areas of business development, consulting, application development and corporate training. He has worked for corporate like MphasiS, Capgemini, Wipro and Accenture and presently working for Magnifez Technologies, an IT firm specified in Microsoft Dynamics technologies. He can be connected on [email protected]
Price $197.00 $127.00
Instructor Firoz Muhammed
Duration 12 hours
Lectures 19
Enrolled 327 students