Dynamics 365 Customer Engagement (CRM) Developer+ Adv Developer Courses

Dynamics 365 Customer Engagement (CRM) Developer+ Adv Developer Courses

Dynamics 365 Customer Engagement (CRM) Developer+ Adv Developer Courses

Microsoft Dynamics 365 Customer Engagement CRM Developer Video Course

Dynamics 365 Customer Engagement (CE), popularly known as Dynamics CRM, is one of the leading CRM solutions in the market. The demand for Dynamics 365 Customer Engagement (CRM) developers and functional consultants are quite higher, and it is even more with the release of the latest version of the application, Dynamics 365.

This course bundle is for Dynamics 365 CE developers and/or technical consultants who want to learn all the development techniques from the scratch. Development practices for Dynamics 365 CE involves UI based customization (or we call it OOB customization) and code-based customization.

The first course in the bundle is starting with UI based customization and then second part of the course talking about customizing Dynamics 365 CE using code such plugins and custom workflow activities.

The second course is talking about advanced development techniques for Dynamics 365 CE application that includes advanced plugin development concepts, integration using Web API, integration with other application, query using QueryExpression, FetchXML etc.


Course #1: Dynamics 365 Customer Engagement (CRM) Developer Course

This course is for the technical consultants and developers who want to get into Dynamics 365 CRM developer role. The course focuses on customizing the application using Out of the Box features (using User Interface) and using the code. It allows detailed chapters on how to develop custom code for customizing Dynamics 365 CE using plugins and custom workflow activities that every Dynamics 365 developers should be expert on.

Following are the course sections which will walk you through customizing Dynamics 365.

  • Section 1 – Intro to customize Dynamics 365 Customer Engagement
  • Section 2 – Customize Dynamics 365 CE entities
  • Section 3 – Processes for Automation
  • Section 4 – Extending Dynamics 365 CE using Code
  • Section 5 – Develop Plug-in and custom workflow activities
  • Section 6 – Customize Ribbons, Sitemap and reports

 

Course #2: Dynamics 365 Customer Engagement (CE) Advanced Developer Course

Dynamics 365 Customer Engagement ( CRM), popularly known as Dynamics CRM, is one of the leading CRM application suites in the market. The demand for Dynamics 365 CRM developers and functional consultants are quite higher, and its importance is even more now with the release of the latest version of the application, Dynamics 365.

This course is for the technical consultants and developers who want to polish their development skills on Dynamics 365 CRM. The course focusing more on advanced development topics such as customizing Dynamics 365 customer engagement application using and code and script, customizing sitemap and ribbons, query data from the system, integrate with 3rd party applications.

  • Section 1 – Intro to Extending Dynamics 365 CE
  • Section 2 – Form scripting using JScript
  • Section 3 – Develop Plug-in and Custom workflow activities
  • Section 4 – Querying Dynamics 365 CE Data
  • Section 5 – Integrate Dynamics 365 CE with other apps
  • Section 6 – Customizing Ribbons and Sitemap
  • Section 7 – Reporting in Dynamics 365 CE

 

Once you finish the course you will be able to:

  • Understand Dynamics 365 CRM OOB features
  • Customize Dynamics 365 CRM using UI
  • Customize Dynamics 365 CRM entities and components
  • Extending Dynamics 365 functionality using Code
  • Implement Plug-ins and custom workflow activities
  • Implement form customization using Javascript
  • Customize Dynamics 365 ribbons and sitemap.

Dynamics 365 Developer Courses

Best Selling Developer Courses

User Avatar Firoz Muhammed
$491.00 $297.00

Dynamics 365 CE Course Bundle – Functional + Developer+ Adv Developer

59 Lessons
225 Students
32 hour
User Avatar Firoz Muhammed
$147.00 $97.00

Customizing Microsoft Dynamics 365 Customer Engagement (CRM)

15 Lessons
242 Students
8 hour
User Avatar Firoz Muhammed
$197.00 $127.00

Dynamics 365 Customer Engagement ( CRM ) Developer Course

26 Lessons
254 Students
16 hour

Frequently Asked Questions (FAQs)

Customer Relationship Management  is the strategy and mechanism used to manage all your customer interactions Рthat is sales, customer service, marketing, field service operations. Its can be done using spreadsheet or using a cloud application like Dynamics 365 CRM.

Dynamics 365 Customer Engagement is the CRM suite from Dynamics 365. Or in a different way, it is the Dynamics 365 version of Dynamics CRM. It includes applications such as sales, customer services, marketing, field service, project service automation( PSA) etc and you can also create custom applications.

Dynamics 365 Customer Engagement is the CRM suite from Dynamics 365. Or in a different way, it is the Dynamics 365 version of Dynamics CRM. It includes applications such as sales, customer services, marketing, field service, project service automation( PSA) etc and you can also create custom applications.

This course on dynamics 365 Customer Engagement will help you learn the basics of CRM, Dynamics 365 and Dynamics 365 Customer Engagement – the starting point to learn Dynamics 365 CRM in detail. After this course, you can learn other courses on Dynamics 365 CRM.

User Avatar
Firoz Muhammed
MCT, Dynamics 365 Architect
Firoz Muhammed is the author of this course, he has more than 11 years of experience in the IT industry. He is a Microsoft Certified Trainer (MCT) and Dynamics 365 Customer Engagement Architect and Corporate Trainer. He has been doing consulting at Magnifez Technologies and providing corporate training.He carries experience in areas of business development, consulting, application development and corporate training. He has worked for corporate like MphasiS, Capgemini, Wipro and Accenture and presently working for Magnifez Technologies, an IT firm specified in Microsoft Dynamics technologies.He can be connected on [email protected]
Price $344.00 $167.00
Instructor Firoz Muhammed
Duration 25 hours
Lectures 45
Enrolled 385 students