Dynamics 365 Customer Engagement ( CRM ) Developer Course

Dynamics 365 Customer Engagement ( CRM ) Developer Course

Dynamics 365 Customer Engagement ( CRM ) Developer Course

Dynamics-365-customer-engagement-crm-developer-course

 

Dynamics 365 Customer Engagement (CRM) Developer Course

This course is designed for developers and technical consultants who want to get into Dynamics 365 CE developer role. The course focuses on customizing the application using Out of the Box features (using User Interface) and using code. The course contains detailed chapters on how to develop custom code for customizing Dynamics 365 CE using plugins and custom workflow activities that every Dynamics 365 developers should be expert on.

This course is split into two major modules

  1. Customization using OOB features
  2. Customization using Code.

What you will learn from this Course?

  • Intro to Customizing Dynamics 365 CE
  • Solutions
  • Dynamics 365 CE Entity Model
  • Creating Custom Entities
  • Customizing Entity Forms
  • Customizing Views and charts
  • Customizing Relationships
  • Developing Workflows
  • Building Business Process Flows(BPFs)
  • Working with Web Resources
  • Form Scripting
  • Developing Plugins
  • Developing Custom Workflow Activities
  • Customizing Ribbons and Sitemaps
  • Developing reports using Report wizard
  • Developing reports using SSRS

Target Audience

Anyone can attend this video course who want to become a Dynamics 365 CE developer. Ideally, you can be any of be any of these:

  • Programmers
  • CRM Architects
  • System Admins
  • Project Managers
  • Students

Basic Requirements

This video course can be attended by anyone who like to shift into Dynamics 365 Customer Engagement (CE) developer role. Following are the basic requirements to attend this course.

  • Knowledge on Dynamics 365 CE functionality 
  • Knowledge on Dynamics 365 CE Configuration 
  • Programming skill on C# and JavaScript
  • A PC and a good internet connection

Highly recommended: Its recommended to attend the following courses before attending this developer course.

  1. Dynamics 365 CE Introductory Course
  2. Customizing Dynamics 365 CE 
  3. Dynamics 365 CE Functional Consultant course

Course Description

Are you someone who is looking forward to become a Dynamics 365 CE developer? Or someone who want to shift to Dynamics 365 domain? Or may be you have been searching for a good video course on Dynamics 365 CE? If your answer is yes to any of these questions then this course is for you.

Frequently Asked Questions( FAQs)

What is Dynamics 365?

Dynamics 365 is the combination of Customer Relationship Management (CRM) and Enterprise Resource Planning(ERP) functionality in single application. It involves a set of business applications that helps you manage a company’s activities such as sales, customer service, field service,  production, manufacturing etc. Microsoft released Dynamics 365 in November 2016 combining its legendary CRM and ERP applications under one hood so that customers can purchase individual CRM or ERP applications. 

How to become a Dynamics 365 Developer?

A Dynamics 365 CE developer is responsible for customizing the application using UI based customizing tools as well as using code such as plugin development, custom workflow activities and Web API. To become a successful Dynamics 365 Developer you should be well versed with customization and development topics. Attending a good training on Dynamics 365 CE development – online or offline would be the starting point.

Job Opportunities – Dynamics 365 CE Developer/ Technical Consultant

The demand for qualified Dynamics 365 Customer Engagement (CE) developers or technical consultants are more than functional consultants, testers and architects. A 2-5 years experienced Dynamics 365 CE developer can earn as much as $90,000-120,000 on an average in the US job market.

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Frequently Asked Questions (FAQs)

Customer Relationship Management  is the strategy and mechanism used to manage all your customer interactions – that is sales, customer service, marketing, field service operations. Its can be done using spreadsheet or using a cloud application like Dynamics 365 CRM.

Dynamics 365 Customer Engagement is the CRM suite from Dynamics 365. Or in a different way, it is the Dynamics 365 version of Dynamics CRM. It includes applications such as sales, customer services, marketing, field service, project service automation( PSA) etc and you can also create custom applications.

Dynamics 365 Customer Engagement is the CRM suite from Dynamics 365. Or in a different way, it is the Dynamics 365 version of Dynamics CRM. It includes applications such as sales, customer services, marketing, field service, project service automation( PSA) etc and you can also create custom applications.

This course on dynamics 365 Customer Engagement will help you learn the basics of CRM, Dynamics 365 and Dynamics 365 Customer Engagement – the starting point to learn Dynamics 365 CRM in detail. After this course, you can learn other courses on Dynamics 365 CRM.

User Avatar
Firoz Muhammed
MCT, Dynamics 365 Architect
Firoz Muhammed is the author of this course, he has more than 11 years of experience in the IT industry. He is a Microsoft Certified Trainer (MCT) and Dynamics 365 Customer Engagement Architect and Corporate Trainer. He has been doing consulting at Magnifez Technologies and providing corporate training.He carries experience in areas of business development, consulting, application development and corporate training. He has worked for corporate like MphasiS, Capgemini, Wipro and Accenture and presently working for Magnifez Technologies, an IT firm specified in Microsoft Dynamics technologies.He can be connected on [email protected]
Price $197.00 $127.00
Instructor Firoz Muhammed
Duration 16 hours
Lectures 26
Enrolled 254 students