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    Bundle: Functional + Developer+ Adv Developer Courses. Microsoft Dynamics 365 Customer Engagement ( CRM )

    Bundle: Functional + Developer+ Adv Developer Courses. Microsoft Dynamics 365 Customer Engagement ( CRM )

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Microsoft Dynamics Customer Engagement ( CRM) Introductory

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  • Microsoft Dynamics Customer Engagement ( CRM) Introductory
CoursesDynamics 365 Introduction CoursesMicrosoft Dynamics Customer Engagement ( CRM) Introductory

  • Section 1 - Course Overview 4

    • Lecture1.1
      Chapter 1 – Course Overview (2:41)
    • Lecture1.2
      Chapter 2 – Intro to Customer Relationship Management (5:14)
    • Lecture1.3
      Chapter 3 – Common Features of CRM Systems (2:26)
    • Lecture1.4
      Chapter 4 – How CRM can help your business? (1:28)

  • Section 2 - Work with Dynamics 365 CRM 6

    • Lecture2.1
      Chapter 06 – Intro to Dynamics 365 CRM (3:40)
    • Lecture2.2
      Chapter 07 – First look at Dynamics 365 CRM application (5:04)
    • Lecture2.3
      Chapter 08 – Application Navigation (4:26)
    • Lecture2.4
      Chapter 12 – Work with Dashboards (1:57)
    • Lecture2.5
      Chapter 13 – New Dynamics CRM Apps Navigation (1:07)
    • Lecture2.6
      Chapter 14 – Basics Modules in Dynamics 365 CRM (2:51)

  • Section 3 - Sales Management in Dynamics 365 Customer Engagement 3

    • Lecture3.1
      Chapter 15 – Sales and Customer Service Management Overview (4:18)
    • Lecture3.2
      Chapter 16- Register a free version of Dynamics 365 CRM (4:23)
    • Lecture3.3
      Chapter 17 – Login to your Dynamics 365 CRM account (2:42)
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    Prev Chapter 3 – Common Features of CRM Systems (2:26)
    Next Chapter 06 – Intro to Dynamics 365 CRM (3:40)

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