NEW Microsoft Dynamics 365 Customer Engagement Certifications 2020September 12, 2019 2020-04-19 8:54
NEW Microsoft Dynamics 365 Customer Engagement Certifications 2020
NEW Microsoft Dynamics 365 Customer Engagement Certifications 2020
NEW Microsoft Dynamics 365 Certifications?
Microsoft has released new Dynamics 365 certification exams in Q4 2018. In this article we are going to look at those new role based certification exams, and the new learning paths. We will also have a look at the resources for preparing for these new exams.
What is changed in Microsoft Dynamics 365 Certifications
There are many things changed when it come to the new Dynamics 365 Certification exams. At the moment, there are 10 new Dynamics 365 certifications are rolled for Dynamics Customer Engagement( CRM) and Dynamics 365 for Unified Operations (F&O).
The focus is shifted from Individual Technology based certifications to Role-based Certifications.
New Microsoft Dynamics 365 for Customer Engagement(CRM) Certifications
- MB 200- Dynamics 365 Customer Engagement Core
- MB 210 – Dynamics 365 for Sales
- MB 220 – Dynamics 365 for Marketing
- MB 230 – Dynamics 365 for Customer Service
- MB 240 – Dynamics 365 for Field Services
New Microsoft Dynamics 365 for Unified Operations Certifications
- MB-300: Dynamics 365 Unified Operations Core
- MB-310: Dynamics 365 for Finance and Operations, Financials
- MB-320: Dynamics 365 for Finance and Operations, Manufacturing
- MB-330: Dynamics 365 for Finance and Operations, Supply Chain Management
- MB-900: Dynamics 365 Fundamentals
Now the certifications have changed to role based.
What is NEW Role based Microsoft Dynamics 365 Certifications?
The existing model of the Dynamics 365 certifications has changed from the technology based certifications to the new role based certifications.
There are new role based certifications:
- D365 for Sales Functional Consultant Associate ( MB-200 and MB-210)
- D365 for Customer Service Functional Consultant Associate ( MB-200 and MB-230)
- D365 for Field Service Functional Consultant Associate ( MB-200 and MB-240)
- D365 for Marketing Functional Consultant Associate ( MB-200 and MB-220)
Expiring Microsoft Dynamics 365 Certifications?
- The new certifications are replacing many of the existing ones.
- All the older Dynamics CRM and AX certifications are either expired or scheduled to expire sooner.
September 30, 2019
|MS-202: Microsoft 365 Messaging Administrator Certification Transition
MS-302: Microsoft 365 Teamwork Administrator Certification Transition
98-369: Cloud Fundamentals
|Retiring on December 31, 2019||70-348: Managing Projects and Portfolios with Microsoft PPM
70-537: Configuring and Operating a Hybrid Cloud with Microsoft Azure Stack
70-703: Administering Microsoft System Center Configuration Manager and Cloud Services Integration
70-713: Software Asset Management (SAM) – Core
70-735: OEM Manufacturing and Deployment for Windows 10
MB2-706: Microsoft Dynamics CRM Online Deployment
MB2-707: Microsoft Dynamics CRM Customization and Configuration
MB2-708: Microsoft Dynamics CRM Installation
MB2-710: Microsoft Dynamics CRM 2016 Online Deployment
MB2-711: Microsoft Dynamics CRM 2016 Installation
MB2-712: Microsoft Dynamics CRM 2016 Customization and Configuration
MB2-713: Microsoft Dynamics CRM 2016 Sales
MB2-714: Microsoft Dynamics CRM 2016 Customer Service
MB2-716: Microsoft Dynamics 365 Customization and Configuration
MB6-894: Development, Extensions and Deployment for Microsoft Dynamics 365 for Finance and Operations
MB6-897: Microsoft Dynamics 365 for Retail
MB6-898: Microsoft Dynamics 365 for Talent
Recently expired Microsoft Dynamics 365 Certifications
Following are the list of Microsoft Dynamics 365 Certification exams which are expired recently. The list includes both Dynamics 365 Customer Engagement (CRM) and Dynamics 365 Unified Operations (F&O) certifications.
|MB2-700||Microsoft Dynamics CRM 2013 Applications||December 31, 2016|
|MB2-701||Extending Microsoft Dynamics CRM 2013||December 31, 2016|
|MB2-702||Microsoft Dynamics CRM 2013 Deployment||December 31, 2016|
|MB2-703||Microsoft Dynamics CRM 2013 Customization and Configuration||December 31, 2016|
|MB2-704||Microsoft Dynamics CRM Application||July 31, 2017|
|MB2-709||Microsoft Dynamics Marketing||December 31, 2017|
|MB2-715||Microsoft Dynamics 365 customer engagement Online Deployment||June 30, 2019|
|MB2-717||Microsoft Dynamics 365 for Sales||June 30, 2019|
|MB2-718||Microsoft Dynamics 365 for Customer Service||August 31, 2019|
|MB2-719||Microsoft Dynamics 365 for Marketing||August 31, 2019|
|MB2-866||Microsoft Dynamics CRM 2011 Customization and Configuration||January 31, 2016|
|MB2-867||Microsoft Dynamics CRM 2011 Installation and Deployment||January 31, 2016|
|MB2-868||Microsoft Dynamics CRM 2011 Applications||January 31, 2016|
|MB2-876||MB2-876: Extending Microsoft Dynamics CRM 2011||January 31, 2016|
|MB2-877||Microsoft Dynamics 365 for Field Service||June 30, 2019|
|MB5-705||Managing Microsoft Dynamics Implementations||December 31, 2016|
|MB6-700||Microsoft Dynamics AX 2012 R2 Project||December 31, 2016|
|MB6-701||Microsoft Dynamics AX 2012 R3 Retail||March 31, 2017|
|MB6-702||Microsoft Dynamics AX 2012 R3 Financials||December 31, 2016|
|MB6-703||Microsoft Dynamics AX 2012 R3 Trade and Logistics||December 31, 2016|
|MB6-704||Microsoft Dynamics AX 2012 R3 CU8 Development Introduction||December 31, 2016|
|MB6-705||Microsoft Dynamics AX 2012 R3 CU8 Installation and Configuration||December 31, 2017|
|MB6-884||Microsoft Dynamics AX 2012 Lean Manufacturing||December 31, 2016|
|MB6-885||Microsoft Dynamics AX 2012 Public Sector||December 31, 2016|
|MB6-886||Microsoft Dynamics AX 2012 Process Manufacturing Production and Logistics||December 31, 2016|
|MB6-889||Microsoft Dynamics AX 2012 Service Management||December 31, 2016|
|MB6-890||Microsoft Dynamics AX Development Introduction||December 31, 2017|
|MB6-892||Microsoft Dynamics AX Distribution and Trade||December 31, 2017|
|MB6-893||Microsoft Dynamics AX Financials||December 31, 2017|
|MB6-895||Financial Management in Microsoft Dynamics 365 for Finance and Operations||August 31, 2019|
|MB6-896||Distribution and Trade in Microsoft Dynamics 365 for Finance and Operations||August 31, 2019|
Resources for Preparing for Microsoft Dynamics 365 Certifications
- Microsoft Learn – https://docs.microsoft.com/en-us/learn
- OpenEdx – openedx.microsoft.com
- Neil Phurkhust
Other resources for Microsoft Dynamics 365 Certifications
What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is the unification of Microsoft’s CRM and ERP products under a single brand name. Dynamics 365 brings both Dynamics 365 for Customer Engagement (previously Dynamics CRM) and Unified Operations( previously Dynamics ERP) functionality under a simple hood. Using Dynamics 365 businesses can manage their sales, customer service, marketing along with their business functions such as purchasing, HR, retail operations.